Where can I get help with my home health care questions?

September 20, 2009 by admin

If you have questions about your Medicare home health care and you are in Original Medicare, you should call your Regional Home Health Intermediary (RHHI). The phone number for the RHHI in your state can be found in the Helpful Contacts section of this Web site. If you have questions about home health care and you are in a Medicare Advantage plan, call your plan. If you are covered by another kind of supplemental insurance plan, call the plan's member services office. Your State Health Insurance Assistance Program (SHIP) is another resource available to you. SHIP counselors should be able to answer your questions about home health care and what Medicare, Medicaid, and other types of insurance pay for. SHIP counselors can also help you with Medicare payment questions; buying a Medigap policy or long-term care insurance; dealing with payment denials and appeals; Medicare rights and protections; sending complaints about your care or treatment; or choosing a Medicare health plan. Please go to the Helpful Contacts section of this Web site to find the phone number for the SHIP for your State.