How Do I File a Privacy Complaint?

September 20, 2009 by admin

If you believe Medicare has violated your privacy rights, you can file a written complaint with Medicare and with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR). Filing a privacy complaint will not affect your Medicare benefits. To file a privacy complaint with Medicare, send a letter which clearly and briefly tells why you believe Medicare has violated the privacy of your personal medical information to: Privacy Complaints P.O. Box 8050 U.S. Department of Health and Human Services Centers for Medicare and Medicaid Services 7500 Security Boulevard Baltimore, Maryland 21244-1850 In your letter, be sure to include your name, Medicare Health Insurance Claim number (the number on your Medicare card), date of birth, return address, and a telephone number in case we need to reach you for more information. To file a privacy complaint with HHS OCR, go tohttp://www.hhs.gov/ocr/hipaahowto.pdf or call OCR (toll-free) at 1-866-627-7748. If you believe your health care provider or health plan has violated your privacy rights, you have the right to file a complaint with the provider or plan and HHS OCR.