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How can I help my mom choose the best health plan and prescription drug plan for her needs?

How can I help my mom choose the best health plan and prescription drug plan for her needs? She doesn't live in the same state as I do, but I have a computer and she doesn't.

The Medicare Prescription Drug Plan Finder can help a caregiver living in another state find the most appropriate health and prescription drug plan for their loved one by using a computer. The State Health Insurance Assistance Program (SHIP) can also help. SHIP is a national program that offers one-on-one counseling and assistance to people with Medicare and their families. Through federal grants directed to states, SHIPs provide free counseling and assistance via telephone and face-to-face interactive sessions, public education presentations and programs, and media activities. If you want to know more about the SHIP program in your state, or you want to contact a SHIP counselor in your area, please go to the SHIP Contact Information section of this web site. They can answer your questions about:

  • Choosing a managed care plan
  • Deciding between original Medicare (fee-for-service) and managed care
  • Understanding your new health plan choices
  • How to understand your Medicare bill
  • How/whether to purchase additional health insurance (Medigap policy, long-term care insurance, etc.)
  • Understanding how to appeal payment denials
  • Understanding your Medicare rights/protections and how to submit a complaint about medical care or treatment
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Caregiver Information